Shipping Policy

NEMA offers free shipment on all products over $100 and to all countries that can be selected when choosing the shipping address. In case the order that has been shipped , is missing, went missing, or in case the buyer claims that he/she did not receive the order (despite information such as the track & trace data / carrier information, indicating otherwise), the complaint procedure of the carrier will be started and the outcome of this procedure will be awaited, before any refund or re-shipment shall take place. The buyer will fully cooperate with the complaint procedure of the carrier. In case of a shipment that went missing as the result of an error by the carrier (and after the complaint procedure of the carrier has been completed), we will try to re-ship the ordered product.

Where do you ship to?

We ship to US, Canada, EU, Australia and many more countries.

How long will my order take?

Standard delivery
US Domestic: 7-10 business days
EU: 10-30 business days
Australia and New Zealand: 10-30 business days
Others: Really varies...
Express DHL delivery US Domestic: 3-5 business days EU: 5-10 business days Australia and New Zealand: 5-10 business days Others: 5-10 business days

Can I pick up my order at the warehouse?

No. Unfortunately we cannot offer pick up services.